Legal

Privacy Policy

At Mixter, your privacy is important to us. We are committed to protecting the personal information you provide while using our website, requesting fragrance development services, purchasing fragrance oils, or communicating with us.

Effective Date: July 3, 2026

Information We Collect

We may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through trusted payment providers)
  • Company or brand name (where applicable)
  • Product preferences and fragrance requirements
  • Messages and communications through WhatsApp, email, social media, or our website
  • Device information, browser type, IP address, and website analytics

How We Use Your Information

We use your information to:

  • Process orders for fragrance oils and related products
  • Develop custom signature scents
  • Manufacture and fulfill private-label fragrance orders
  • Provide customer support
  • Respond to inquiries
  • Improve our products and services
  • Send updates, promotional offers, and educational content where permitted by law
  • Detect and prevent fraud

Cookies

Our website may use cookies to improve your browsing experience, remember preferences, and analyze website performance.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted service providers, including:

  • Payment processors
  • Shipping and logistics companies
  • Manufacturing and fulfillment partners where necessary
  • Website hosting providers
  • Analytics and marketing service providers
  • Government authorities when legally required

Confidentiality of Custom Fragrances

Where customers engage Mixter to develop custom fragrance formulations or private-label products, we treat project information with appropriate confidentiality. However, unless a separate written Non-Disclosure Agreement (NDA) has been executed, this Privacy Policy does not create contractual confidentiality obligations regarding proprietary formulations or intellectual property.

Data Security

We maintain reasonable security measures to protect customer information from unauthorized access, disclosure, or misuse.

Data Retention

We retain personal information only for as long as necessary to fulfill our business obligations, comply with legal requirements, and provide ongoing customer support.

Your Rights

Subject to applicable law, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Withdraw consent for marketing communications
  • Receive a copy of your personal data

Third-Party Services

Our website may contain links to third-party services or websites. We are not responsible for their privacy practices.

Children's Privacy

Our services are intended for individuals who are legally able to enter into commercial transactions. We do not knowingly collect personal information from children.

Changes to This Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page with a revised Effective Date.

Contact Us

For any questions regarding this Privacy Policy, please contact:

Mixter Manufacturing